MSC Cruises

CRUISE GUIDE

Miscellaneous


 
1 Meal times
2 Shops
3 Clothing
4 Daily newssheet
5 Stays
6 Garages for vehicles
7 MSC for UNICEF
8 Deck chair and Loungers
9 Daily Programme
10 Other Service
11 Valuables
12 Entertainment & Fitness
13 Entertainment for Kids
14 Special Diets
15 Pre and Post cruise stay
16 Currency on board
17 Wi-Fi connection
 
Q: Meal times
A: Coffee is served to early risers on the outside deck, from 6.30 am to 7 am. Breakfast is served in the restaurant dining room from 7 am to 9.30 am, at the buffet on the outside deck from 7 am to 10 am or in cabins from 7.30 am to 10 am – in this case, breakfast is to be ordered from the deck attendant.
Meals are served in two sittings. Lunch is served at 12 noon and at 1.30 pm in the restaurant dining room and from 12 noon to 1.45 pm at the buffet on the outside deck.
Dinner is served at 7 pm and 9 pm in the restaurant dining room. Special diets can also be catered for, but must be requested when booking the cruise.
The above times may vary depending on the ports of call and excursions
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Q: Shops
A: Clothing, cosmetics, perfumes, jewellery, films, photographic equipment, glasses and sun creams can all be bought from the onboard boutiques. Furthermore, international items can be purchased from the duty free shops.
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Q: Clothing
A: Leisure wear is recommended for life onboard ship and for the excursions.
For the gala evenings and parties, we recommend black tie for men and eveningwear for women.
It is a good idea to bring a pullover or shawl to protect against the differences in temperatures between air-conditioned areas and the outside.
Simple clothing is recommended where excursions include visits to holy places (i.e. no shorts, Bermudas, vests, etc.).
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Q: Daily newssheet
A: An extract of the main news, taken from Italian and European dailies, will be published daily.
Copies of this newssheet can be requested from the Information Office.
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Q: Stays
A: In the event of accommodation not being available, MSC Cruises reserves the right to replace the hotel facility indicated with another of a similar category.
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Q:

Garages for vehicles

A:

A garage that has made special arrangements with MSC is available in most ports of embarkation and airports (this does not include Dover).
Service is chargeable.
It is advisable to phone for reservations

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Q:

MSC for UNICEF

A:

Starting from July 13th, 2009, MSC Cruises will support an innovative UNICEF programme to combat poverty and inequality by helping ensure disadvantaged children in Rio de Janeiro and São Paolo gain quality education.

Guests are also invited to “get on board for children” and make a difference by offering a small donation. This can be as little as €1 (or $1.50), which will be added to the bill at the end of the cruise. However this small donation, valid on all ships in the MSC Cruises fleet, is of course optional. Therefore, passengers may freely decide whether to increase, decrease or cancel it, communicating their decision to the Accounting Office before 22.00 of the last day of the cruise. This Office is at guests’ disposal for further information. For your convenience, should you give no indication to change the amount, the sum of € 1(or.$1.50)  will be automatically debited to your final account.

For more information please read the informational brochure left in every cabin or go to www.msc-unicef.org

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Q:

Deckchairs and Loungers

A:

These are available free to passengers (they cannot be booked). Guests are kindly requested not to occupy deckchairs and loungers with personal items during any long absences. Around the swimming pools beach towels are available which should be returned after use.

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Q:

Daily programme

A:

Each evening Housekeeping will deliver a detailed programme to your cabin for the next
day. It contains all the information on the activities and entertainment proposed by the MSC Cruises' staff.

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Q:

Other Service

A:

Medical Facility:
medical assistance offered by doctors and nurses exclusively when at sea. The services of the onboard doctor are paid for by cruise passengers on the basis of the tariffs published by the Medical Association of Genoa.

The services of the photographer, hairdresser, barber, beauty salon, sauna and masseur, as well as the laundry and ironing service, are also chargeable to the passenger.


Post Office:
post can be handed in to the Information Office, which will stamp and forward it via the company’s local agents, charging the service to the passenger.


Radio and telecommunications:
the onboard radio station operates 24 hours a day, but closes when in port. Telephone calls can be made via the INMARSAT station (+390687120483) in Rome or directly by using the numbers that appear in the table.

All cabins are fitted with alternating electrical current as follows: MSC Musica, MSC Opera, MSC Lirica, MSC Sinfonia, MSC Armonia, and MSC Melody 110/220V;
Current adaptors are available on request from the Information Office.

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Q:

Valuables

A:

Safe deposit boxes are provided in all the ships cabins (except on MSC Melody, where a safe deposit is provided, for some cabins, at the reception desk). The Company assumes no responsibility for loss or theft of money or valuables stored in the cabin, in luggage or left unattended.

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Q:

Entertainment & Fitness

A:

Onboard you can use the state-of-the-art Fitness area. During the cruise there is bridge, canasta, table tennis, tennis, volleyball and shuffleboard tournaments, pool games, song festivals, treasure hunt, quiz games, fancy dress balls and beauty contests. For special occasions or just a special evening, the onboard musicians can be hired for extra performances.

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Q:

Entertainment for Kids

A:

Entertainment for kids is free of charge:
- Mini Club (kids 3 to 6 years old, also available during the excursions)
- Juniors Club (kids from 7 to 12 years old)
- Teenagers Club (teens from 13 to 18 years old).

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Q:
Special Diets
  
A:

Special diets can be served on board. Guests need to request them at the time of booking.MSC Cruises works closely  the AIC - Associazione Italiana Celiachia (Italian Celiac Association) to provide gluten-free menus in the restaurants of MSC Fantasia, MSC Musica, MSC Orchestra ed MSC Poesia cruising in the Mediterranean and in Northern Europe.
On MSC Splendida, MSC Lirica, MSC Opera, MSC Sinfonia, MSC Armonia, MSC Melody guests can find pre-packaged gluten-free products like snacks, biscuits, croissants, plumcakes and muffins.

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Q:

Pre and Post cruise stay

A:

Should demand exceed the number of rooms available in the advertised hotel, MSC Cruises
reserves the right to provide guests with accommodation in a different hotel of the same category

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Q:

Currency on board

A:

Onboard currency

For cruises in the Mediterranean and Northern Europe, as well as transatlantic cruises departing from Europe, the onboard currency is the Euro (€).

For cruises in the Caribbean, North America, South America and South Africa, as well as transatlantic cruises going to Europe, the onboard currency is the US Dollar ($).

For your convenience we have created a 'cashless society' on board which means that you sign for your drinks and bar purchases. At the end of the cruise and itemised bill may be settled with Visa or Mastercard credit cards.

Passengers without credit cards must deposit a minimum of £150 cash per Passenger, or the equivalent, with the cashier on day 1 of the Cruise. This amount must be replenished during the cruise when expenses exceed the deposit. If all the deposit is not used then the balance will be returned with the bill.

Small amounts of European currencies and US dollars, and Travellers Cheques can be changed on board at the Purser's Office - commission charges may apply. Personal cheques and Eurocheques ar not accepted.

IMPORTANT NOTE: All accounts are settled the morning before the Cruise finishes. Thereafter passengers will need to pay for any drinks or items of a personal nature in cash. Passengers are advised to ensure that they have sufficient cash to pay for these during the last day.

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Q:

Wi-Fi connection

A:

A Wi-Fi card is available onboard all ships and enables wireless Internet connection in certain areas of the ship displaying the sign "MSC Hot Spot Wi-Fi Area".
All you need is a prepaid MSC Wi-Fi card that will enable your laptop to access the service. You can buy the card from the Reception desk.
Configuration and Activation: Your MSC Wi-Fi card is already active and ready for use. All you have to do is reach the designated areas and open your browser. The system automatically connects you to the MSC Wi-Fi portal. Insert your Username and Password (provided on paper) and bob's your uncle!!!
Conditions:
The service is made possible by means of a shared bandwidth satellite connection. For this reason, the service may be slower during peak usage times. Any unused credit cannot be refunded, and the card will be automatically cancelled at the end of the cruise.

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The cruises when sold with a flight are ATOL protected by the Civil Aviation Authority. Our ATOL number is 4316. ATOL Protection extends primarily to customers who book and pay in the United Kingdom
Prices quoted do not include the service charge payable on board at the end of the cruise. See the Terms & Conditions for details.