The recent ash cloud from the volcanic eruption in Iceland has closed numerous airports and grounded flights in Europe. At MSC Crociere we’re actively monitoring the situation and working with passengers who’ve been impacted. Guests are encouraged to check flight arrivals and departures with their air carrier in order to obtain up-to-the-minute information regarding their flight schedules. MSC Crociere is maintaining its current sailing schedule with no impact or cancellations to its future cruise schedule. We are working with passengers who’ve booked their cruise and airfare through MSC Cruises on a case-by-case basis to ensure debarking guests safe passage home and embarking guests passage on their scheduled cruise or on a future cruise. Guests booking a cruise-only with MSC Crociere and purchased their airfare either on their own or through a travel agent, should contact their air travel insurance provider and/or travel agent. A MSC Crociere’ 24-hour hotline was set up.
Austria tel. 0043 6644352155
Belgium tel. 0032 495522184
France tel. 0033 148047620
Monday to Friday from 09.00 am till 7.00 pm
Saturday from 09.00 am till 2.00 pm
Tel. 0049 89 8563550
Rest of the time tel. 0049 172 381 3617
Netherlands tel. 0031 6463063110
Sweden tel. 0046 86672120
Switzerland tel. 0041 79 204 9709
UK tel. 0044 7917830153
About MSC Cruises:
MSC Cruises is the world's leading cruise company in the Mediterranean, South African and Brazilian markets and operates across the globe. It's modern fleet comprises eleven ships: MSC Splendida and MSC Fantasia, MSC Poesia, MSC Orchestra, MSC Musica, MSC Sinfonia, MSC Armonia, MSC Opera, MSC Lirica and MSC Melody. MSC Magnifica, launched in March 2010. The fleet will increase in size with the addition of the MSC Divina which will be christened on May 26th in Marseille in 2012, France. The fleet cruises year-round in the Mediterranean and seasonally in Northern Europe, the Atlantic Ocean, the Caribbean, South America, the Indian Ocean, and South and West Africa. MSC Cruises is the only company in the world to receive the "6 Golden Pearls" award from the Bureau Veritas in recognition of its high level of quality management and environmental responsibility. MSC has also achieved ISO 9001 and ISO 22000 certification for the quality and food safety of all aspects of its catering, both onshore and onboard. MSC Cruises cares about the welfare of children, and as a responsible market leader believes in making a positive impact in the regions where it operates. To this end, the company recently forged a partnership with UNICEF to fund a community project aimed at providing disadvantaged children in Brazil with a quality education.