Cruising with special needs
MSC Cruises is committed to providing all of its guests with an unrivalled cruise holiday. We will make every effort to accommodate your needs wherever and whenever possible, though we do appreciate a little notice so we can properly address your needs. Our crew and staff will be pleased to assist in every way.
Personal MobilityWe advise guests using a wheelchair to travel with someone who is able to assist them both aboard and ashore. Some ports-of-call require tenders to go ashore and may preclude guests using wheelchairs from leaving the vessel; this decision must be made by the ship’s Master and is binding. Guests must bring wheelchairs for their own use. Only a limited amount of wheelchairs are available on board |
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Special DietsDo you have specific diet requirements, for particular conditions and allergies or simply because you are a vegetarian?MSC Cruises has considered this, and has asked its Chefs to develop a variety of customised diets, designed specifically for you and your personal needs! MSC Cruises works closely the AIC - Associazione Italiana Celiachia (Italian Celiac Association) to provide gluten-free menus in the restaurants of MSC Fantasia, MSC Splendida, MSC Musica, MSC Orchestra and MSC Poesia cruising in the Mediterranean and in Northern Europe. On MSC Lirica, MSC Opera, MSC Sinfonia, MSC Melody guests can find pre-packaged gluten-free products like snacks, biscuits, croissants, plumcakes and muffins.
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Visual ImpairmentOn MSC Cruises ships we are determined to make the cruising experience as enjoyable as possible for guests with visual impairments.Our cabins and suites, restaurants and lounges have been designed to incorporate Braille wherever possible. Our crew and staff will be pleased to assist in every way. There are Braille indicators:
In addition to Braille, light and voice indicators are available in elevators. |
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Hearing ImpairmentMSC Cruises are similarly determined to ensure that our guests with hearing difficulties are similarly well looked after.Hearing impairment kits are available on demand, each kit is actually a suitcase filled with devices aimed to help out guests with hearing disabilities. Through lights and vibrations, they are notified when the alarm clock goes off, when the door bell or phone rings and when any of the emergency alarms are sounded. Additionally, personal wireless amplifiers can be used in the theaters and lounges. Light indicators are available in elevators |
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