Information and Booking

Customer Service

If you would like any assistance, just give us a call

Our Customer Service staff will be happy to help you make or change a booking, and provide assistance before or after your cruise. We’re here to help you in any way we can.

Opening hours   
Mon-Fri 9.30am - 6pm  
Sat 9am - 5.30pm  
Sun 10am - 4pm

Christmas Eve    10:00-14:00
Christmas Day    Closed
Boxing Day        10:00 -16:00
27th Dec            10:00 -16:00
31st Dec            10:00 -14:00
New Year’s Day   Closed
02nd January      10:00 -16:00


Telephone Number
0203 426 3010

MSC Cruises Cares

For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline.

Email Us

    Other Contacts

    MSC Cruises UK

    MSC Cruises Ltd
    5 Roundwood Avenue
    Stockley Park
    UB11 1AF

    Call reservations

    0203 426 3010

    Opening hours

    Mon-Fri9.30 - 6.00pm
    Sat9.00 - 5.30pm
    Sun10.00 - 4.00pm