Stress-Free Booking

Stress-free booking


We understand that there continues to be a high level of uncertainty surrounding any holiday plans due to the developing situation around COVID-19. In order to provide our existing and new guests with additional support regarding your travel arrangements we have updated our Stress Free Booking policy which applies to all existing and new bookings made by 31st March 2022.

  • All bookings made by 31st March 2022 will be eligible for our Stress Free Booking policy, with the new terms valid for all sailings taking place within 31st March, 2023
  • Reschedule your cruise free of charge up to 15 days before departure for cruise only and up to 21 days before departure for fly & cruise.
  • Name Change Free Of Charge: possible up to 15 days before departure (21 days Fly & Cruise bookings)

Please note:

  • Your new cruise can be up to the value of your current cruise, however if the new cruise is of higher value you will be required to pay the difference.
  • In case of cancellation, standard cancellation policy will apply
  • To apply, call our contact centre on 0800 0263785 or click here and select the Flexible Cruise Programme from Type of Request and write your preferred new cruise itinerary.
  • For travel agents, please refer to the information shared on MSC Book.