Contact us
Contact Us
If you would like to book your cruise and need any assistance, please don’t hesitate to contact us.
Our friendly Contact Centre Consultants will be happy to assist you with your booking and provide any assistance you require before your cruise.
Telephone Numbers and Email
Call us on 0203 426 3010 (local charges apply)
If calling from overseas, call us on +442034263010 (international call charges apply)
Email us at mscdirect@msccruises.co.uk
Opening Hours
Mon – Fri 9:00 am – 7:00 pm
Bank Holiday Monday 9:00 am - 6:00 pm
Saturday 9:00 am - 5:30 pm
Sunday 10:00 am - 4:00 pm
If you've returned from your cruise and need assistance, please contact our customer service team.
Telephone Numbers and Email
Call us on 0203 426 3010 Option 6 (local charges apply)
If calling from overseas, call us on +442034263010 Option 6 (international call charges apply)
Email us at customerservice@msccruises.co.uk
Opening Hours
Mon – Fri 9:30 am – 6:00 pm
Saturdays, Sundays, and Bank Holidays Closed
MSC Cruises Cares
For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline.
MSC Cruises registered office
MSC Cruises S.A. (CHE 11280 8357) whose registered address is Eugene Pittard 16, CH-1206 Geneva, Switzerland. Established in Switzerland, 2006.
MSC Cruises UK
Export House
Cawsey Way
Woking
GU21 6QX
