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My cruise

Personalise your holiday by adding excursions, drinks, specialty restaurants, and other packages.

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Web Check-in

Enjoy fast, easy, and stress-free boarding. Check in from 30 days before your cruise and up to 24 hours before cruise departure.

Web Check-in | MSC Cruises

FAQs

Find answers to all your questions, before, during, and after your trip, from embarkation to cabins and more.

On board information | MSC Cruises

MSC Cabin Upgrade

Bid for an upgrade and enhance your cruise experience with the cabin of your dreams. 

Cabin Upgrade program | MSC Cruises
MSC Yacht Club | MSC Cruises
The luxury cruise experience

Discover an atmosphere where privacy meets exclusivity, with personalised service promising unparalleled care, a private world within the ship awaits.

A world of privileges

The MSC Yacht Club offers an all-inclusive luxury cruise experience with gourmet dining, premium drinks, premium WIFI and more.

Voyages to wonder

Board one of our exquisite ships and set sail to extraordinary worldwide destinations as a cherished MSC Yacht Club guest.

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Passenger Bill of Rights

Cruise Industry Passenger

The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To fulfil this commitment, our Members have agreed to adopt the following set of passenger rights.

 

Disembarkation

The right to disembark a docked ship if essential provisions such as food, water, restroom facilities and access to medical care cannot adequately be provided onboard, subject only to the Master's concern for passenger safety and security and customs and immigration requirements of the port.

Refunds

The right to a full refund for a trip that is cancelled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures.

Medical Assistance

The right to have available on board ships operating beyond rivers or coastal waters full-time, professional emergency medical attention, as needed until shore side medical care becomes available.

Itinerary Updates

The right to timely information updates as to any adjustments in the itinerary of the ship in the event of a mechanical failure or emergency, as well as timely updates of the status of efforts to address mechanical failures.

Emergency Procedures

The right to a ship crew that is properly trained in emergency and evacuation procedures.

Emergency Power Source

The right to an emergency power source in the case of a main generator failure.

Transportation

The right to transportation to the ship's scheduled port of disembarkation or the passenger's home city in the event a cruise is terminated early due to mechanical failures.

Lodging

The right to lodging if disembarkation and an overnight stay in an unscheduled port are required when a cruise is terminated early due to mechanical failures.

Toll-free Contact Number

The right to have included on each cruise line's website a toll-free phone line that can be used for questions or information concerning any aspect of shipboard operations.**

 

** Where available and feasible for all countries in a region with access to the website.

Bill of Rights

The right to have this Cruise Industry Passenger Bill of Rights published on each line's website.