Frequently asked questions

There’s a good chance you’ll find the information you’re looking for in our
Frequently Asked Questions section, so why not give it a try?

To find out all you need to know before your cruise begins, check out our "Before you go" section here

We are a member of ABTA (membership number Y1379) which means you have the benefit of ABTA’s assistance and Code of Conduct.

You can use ABTA’s approved Alternative Dispute Resolution (ADR) process if you have a complaint that is not resolved.

For more information, please see www.abta.com.