On board payment

All on board purchases can be made with the personal cruise card, eliminating the need to carry cash or credit cards on board. After embarking and collecting the Cruise Card from your cabin, You should activate it for onboard purchases by self-registering your credit/debit/prepaid card at one of the Cruise Card Activation Points. You can do this independently, at any time from embarkation until 11:00 pm the following day, at any of the Cruise Card Activation Points located around the ship. These new devices let you register your card simply, rapidly and securely. Please note that you will be asked to enter the PIN number. Alternatively, you can leave cash deposit at the Reception – Guest Service.

Settling your final bill

You can settle your final bill in any of the following three ways:

By credit card

The following credit cards are accepted: Visa, MasterCard, Diners, JCB, Discover and American Express. If you choose to pay by credit card, your account will be closed automatically at the end of the cruise, so there is no need to go to the Reception – Guest Service.

By debit or prepaid card 

You should make sure that your debit/prepaid card is enabled for use abroad. The following debit cards are accepted: Maestro, Visa Debit, Visa Electron, MasterCard debit Any amount debited to your card and not spent during your cruise will be reimbursed in cash at the Reception - Guest Service on the final morning before disembarkation.

In cash

Any amount deposited in cash and not spent during the cruise will be reimbursed in cash at the Reception - Guest Service on the final morning before disembarkation. Please note that personal cheques are not accepted. For cruises in the Mediterranean, Northern Europe, Antilles, Dubai, the Emirates and Oman, as well as MSC Grand Voyages departing from Europe, the onboard currency is the Euro (€). For cruises in the Caribbean, Bermuda, Canada & New England, South America and South Africa, as well as MSC Grand Voyages going to Europe and to Australia, the onboard currency is the US Dollar ($). The onboard currency for cruises departing from Southampton will be the British Pound (£).

Europe: EC Regulation 1889/2005 states that: “Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation”.

Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary.

Prices on board

The prices on board are not more expensive than those on land. In fact the special operating environment that regulates the maritime sector means that many products (such as alcohol, tobacco and fragrances) can be sold duty free, bringing reductions of up to 30% off retail prices on land.

*Depending on the itineraries and subject to applicable legislation.

Cash withdrawals on the ship

All on board purchases can be made with the personal cruise card, eliminating the need to carry cash. A cash in advance service is available before departing and can be booked in your personal area. Book your cruise credit now so you’re ready to go as soon as you board. This credit can be used on board for shopping, relaxation or any other activity for the whole duration of your cruise.

In alternative, the service is available by registering a credit card on board account. This can only be done in the on board currency (euro or US dollars, depending on the itinerary), for a fee, set according to the itinerary.

Bank pre-authorisations

During your cruise, if you've registered a credit or debit card for onboard expenses, you may see pre-authorisations on your statement. These pre-authorisations are a precautionary measure to reserve funds for potential expenses during your cruise. They are not actual charges but may temporarily reduce your available credit.

Normally, pre-authorisations are released after your final bill is settled upon disembarkation. However, in some cases, they might persist on your account beyond that point. While they should expire within 30 days after disembarkation, this timeframe can vary based on your bank's policy. It is important to note that MSC Cruises does not have control over the duration of these holds and is not responsible for their release. Your bank is responsible for the release of any pending pre-authorisations.

Should you have any concerns or notice delays in the release of these holds, we recommend contacting your bank directly.